Distraction and Diminished Focus By Design

Changing Our Capacity to Govern, Learn, Make Collective Decisions and Be Productive

This new book Stolen Focus by Johann Hari is getting a lot of attention and for good reason. The author lays out in detail how we are all bombarded by systems that are designed to distract and hold our attention for the purpose defined in business models. This constant level of distraction has taken a heavy toll on our collective ability to think, focus for any length of time, listen accurately and deal with complexity. This has very real impacts on public leadership and democracy. It is already altering how we educate our citizens, communicate with them and choose to use/purchase technology that will protect citizen privacy.

To govern and lead with any success we need citizens and employees who can focus for more than seconds or minutes. It goes without saying that many studies including this book lay out the basic reality that our brains were never designed to multi-task and in fact are incapable of doing it. We continue to convince ourselves this is not the case, but studies confirm the opposite is true. Hari’s research shows that we use up a significant amount of our energy and productivity when we switch from one device to another, one tab to another, or constantly take calls on our phones while focused on something else. The author describes in detail our current reality. Teenagers in the US can only focus on one task for 65 seconds at a time and the average office worker is not much better clocking in at only three minutes of focused attention. Most senior executives now report a max of 20 minutes a day of uninterrupted time.

Continue reading →

May 2-8, 2021 Public Service Recognition Week

A version of this article was also published by Thrive Global.

Public Service Recognition Week is dedicated to honoring our public servants. This past year has been a time that we all truly depended upon public leadership during a prolonged crisis. During May and June, we want to encourage everyone to say thank you to the thousands of public servants in cities, towns, schools, states and the federal government who have worked tirelessly to implement communication, testing, tracking and vaccination systems under stressful circumstances while doing their pre-pandemic jobs.

Continue reading →

Making Technology Choices and Avoiding Unintended Consequences in Times of Crisis

There is no question that we are learning daily as we reach for technology platforms to conduct distance meetings and teach the millions of students who would normally be in classrooms. We are all learning through trial and error that each platform has different levels of security, architecture and ease in usage.

When we find ourselves in crisis the speed of reactive decisions is often staggering. With the current public health crisis, we experience daily results of a technology laboratory fully open for business. The technology you select for a meeting with people you know well may be different than a platform you select for people you have never met before. Many of you already use different platforms for different groups in your communities.

Continue reading