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Leadership Matters – Classroom Courses and Learning Objectives

Facilitation Practices for Leaders

  • Develop core leadership facilitation skills through practice and feedback.
  • Gain strategies for starting any group interaction and maintaining civility.
  • Learn to structure empowerment and responsibility when using group decision making.
  • Practice strategies for dealing with resistance and distractions.
  • Experience intervention tools for bringing projects and teams back on track.
  • Learn how to manage group energy and ensure full participation.
  • Use a planning tool to ensure effective group interaction and results.
  • Leave the program prepared to apply the leadership practices and become more effective.

Systems Thinking Practices for Leaders

  • Learn the value of systems thinking as an essential practice for citizen/public leaders.
  • Learn to use systems mapping for: diagnostic understanding of the current reality, strategic resource investments, briefing others, building the team, and coaching individuals.
  • Discover how assumptions and beliefs (mental models) play a significant role in what we see and hear and how this affects the organizational systems.
  • Understand accumulations and delays as a means of developing leadership capacity for foresight and intervention.
  • Learn to use systemic inquiry to help teams think about intended and unintended outcomes of their decisions.
  • Understand the purpose of public leadership as it relates to the Tragedy of the Commons systems map.
  • Gain significant progress in mapping a specific workplace challenge.

Negotiation Strategies Learning Objectives

  • Establish a negotiation framework for understanding the dynamics, steps, and skills for effective negotiation.
  • Practice and improve upon key skills in negotiation.
  • Improve the analysis of and preparation for negotiations through creating value for both sides.
  • Apply general negotiation concepts to specific workplace examples and challenges.
  • Receive peer feedback on negotiation skills and strategy.

Strategic Alignment for High Performance

  • Learn the importance of a whole system approach to organizational performance.
  • Learn how to create inspirational work environments and to overcome structural barriers to achieve results.
  • Learn what is required when complexity increases, external conditions shift, and systems/structures don’t support your goals and mission.
  • Learn the importance of strategic leadership partnerships and interdependent leadership skills.
  • Learn to write outcome based critical job elements that identify the end-users, measures, indicators, and assumptions for work and stretch goals.
  • Learn how to write an outcome based strategy for your unit that is aligned with your organizational mission.
  • Learn the use of creative tension and organizational learning tools in achieving mission results.